The Front Desk Agent: Level 1 course provides an introductory curriculum in three skills areas and a certification exam.
- Appointment Master 1
- Workshop Scheduler Specialist 1
- Kiosk & Queue Expert 1
- Front Desk Operations: Level 1 Certification Exam
Upon successful completion of each skill area, a badge will be awarded. Pass the comprehensive exam and earn a Front Desk Operations: Level 1 Certificate.
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