Get Help With ConexED
Locate helpful articles and videos on how to use the tools and features of ConexED in the ConexED Support Center. To report a technical issue, users may contact us by submitting a Support Ticket to the ConexED Support Team.
Accessing the ConexED Support Center
The direct URL for the ConexED Support Center is https://support.conexed.com.
Help Center Button
From your ConexED homepage, open the ConexED Support Center by clicking the Help Center button on the left navigation panel.
Help & Feedback Button
From inside a ConexED Cafe or Classroom, open the ConexED Support Center by clicking the Help & Feedback button on the top toolbar.
Submitting the Support Ticket for Technical Support
If you encounter a technical issue that requires assistance from a ConexED technical specialist, submit a support ticket and be contacted by a support specialist.
1. At the top of the ConexED Support Center page, click Submit a Ticket.
2. Complete the New Case form and click Create Case.
A ConexED Support Specialist will contact you during business hours: Monday-Friday 9AM-5PM MT.
Please be sure to check our status page for any potential outages: http://status.conexed.com/